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Secondary Ticket Marketplace | Prices may be above or below face value

FAQ/T&C

When will my tickets arrive/Shipping Policy?

We deliver tickets using secure registered postage services or via email when tickets are in electronic format. Tickets will be shipped no later than 14 days before the event date & much earlier where possible. Please ensure your mailing & email address are accurate. If you have not received your tickets by this time, please get in touch with our friendly customer service staff via sales@ticketblaster.com.au.

Will my tickets be seated side by side together?

The number available in a row will be listed in each individual item listing. Seats will always be side by side together unless otherwise stated.

Which payment methods do you accept?

We accept all major cards, PayPal and Zip Pay. At checkout you will be prompted to enter your credit/debit card details or directed to PayPal or Zip Pay. If you prefer to pay via bank deposit, please contact us at sales@ticketblaster.com.au and we can supply these details. All prices are per person, in AUD and are inclusive of GST.

How do you have so many great tickets?

Ticketblaster is an authorised provider for many sporting bodies, event organisers and promoters. We are proud of our many official partnerships and this means that we are able to provide our customers with the best tickets to the best events and experiences. Check out our ‘Partners’ section for more information.

Are there any extra service fees at checkout for buyers?

The only charges at checkout are a $9.95 shipping and handling fee and 2% merchant fee if paying via debit/credit card!

What happens if the event I purchase tickets to is cancelled?

If the event is cancelled you will receive a FULL credit to use towards any future event. If the event is postponed, tickets will be valid for the new dates & not eligible for a refund.

Will the tickets be as described.

All tickets purchased on Ticketblaster are covered by the Ticketblaster Guarantee.
Ticketblaster guarantees that you will receive the tickets you ordered. On the very rare occasion that we are unable to provide the exact tickets described in the original listing, Ticketblaster reserves the right to replace your seats with equivalent or superior tickets. If we are unable to do this, we will provide you with a full refund.

Is Ticketblaser Australian Owned?

Ticketblaster is Australian owned and operated and our Customer Service representatives are available 7 days a week, in Australia, to answer any queries you may have.  Our preferred method of contact is via email, however our contact number in an emergency situation is 03 9013 6113.

Can I receive a Tax Invoice with a Registered Australian Business Number (ABN).

Your ticket order receipt & payment receipt is generally more than adequate for tax purposes, however if you require a tax invoice with an ABN attached to it – please email us at sales@ticketblaster.com.au after purchase and we can forward this.

Can I cancel my order?

All orders are final. No refunds, cancellations or exchanges will be issued for date or time changes, partial performances, or lost tickets. If the event is cancelled, a full credit will be issued.

I have lost my tickets, what can I do?

Please get in touch with us at sales@ticketblaster.com.au. Where possible we will re-issue tickets, however this may not always be possible, so please keep tickets in a safe place.

Ticketblaster refundable tickets terms and conditions of sale

The following Terms and Conditions apply in addition to Ticketblaster’s standard Terms and Conditions for any and all Ticket purchases where the Customer has elected to purchase refundable tickets. Please note Ticket Protect is a third party provider, and Ticketblaster is not responsible for any claims made through Ticket Protect. Only the ticket cost is refundable when you cancel through Ticket Protect, Ticketblaster will assist you where possible.

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